Use Cases · After-Sales Support
Let after-sales calls keep the assistant busy, not the support team.
Product/service status, warranty questions and usage support are on the assistant; satisfaction survey by auto call; if a complaint comes in a record is opened and goes to the manager. Quality analysis scores the conversations.
Sample conversation · After-Sales Support
If you were satisfied with our service, press a key between 5 and 1; if not, press 4.
Problem → Solution
What happens in the field, what Buluthat does
ProblemThe same questions again and again
With BuluthatKnowledge base + CRM status lookup.
ProblemSatisfaction is not measured
With BuluthatPost-call survey call.
ProblemComplaints get lost
With BuluthatThe assistant opens a record, with email and CRM notification.
Products used
The parts that make up this solution
All in a single panel, enabled per module; you don't pay for what you don't use.
How we start
Live in three steps
- Select your sector in your application; the assistant template and queue layout come ready.
- Let's fill in the knowledge base together: address, hours, price estimates, frequently asked questions.
- A few rehearsals in training mode; then connect your number and go live.
Same dayAccount opening and panel
TemplateSector-specific assistant identity
Setup supportWe connect remotely and set up together
No commitmentMonthly, leave any month you like