Yapay Zeka Telefon Asistanı ile Müşteri İletişimini Güçlendirin
Yapay zeka telefon asistanı ile müşteri iletişimini güçlendirin. Daha hızlı yanıtlar, daha iyi hizmet için bu teknolojiye göz atın.
Move your phone to the cloud and let AI greet callers.
Hardware-free cloud PBX: voice greeting, queue, call recording, live monitoring. On top of that, an AI agent that talks in real time. Same-day setup, no commitment.
Businesses that trust us
Voice AssistantAppointment booked · 14:30
Queue: Sales2 waiting · avg. 18 sec
buluthat
StartLive MonitoringExtensionsVoice GreetingQueuesVoice Assistant (AI)Auto CallReportsMy Directory
Received today248+12%
Answered%96
Avg. wait17 sec
Resolved by assistant61%25
CallerDestinationStatusDuration
0532 ••• 45 12
Ayşe YılmazSales queueSpeaking02:14
Ayşe YılmazSales queueSpeaking02:14
0212 411 ••• 10Voice AssistantAssistant00:48
0555 ••• 90 07Extension 1004Completed04:31
0850 441 ••• 41IVR → SupportCompleted01:05
0505 ••• 33 21After-hours flowNote left00:39
Integrations
Works out of the box with the services you use.
AI, payments, cargo, CRM and devices: all from a single panel, with no extra software to install.
Sample scenarios for AI integration
It works with a real-time voice model, text models and voice synthesis services; the key is ours and you simply use it.
OpenAI · Google Gemini · Google Cloud TTS · OpenAI TTS · Llama (local model)
Smart call answeringThe assistant answers the phone, recognizes the caller, gets the job done and transfers to an agent if needed.Call quality analysisEvery conversation is transcribed, summarized and scored out of 100 against your criteria.Personalized voice synthesis"Hello Mr. Ali, 1.250 TL…" — personalized by name for thousands of people, cheaply with segmented TTS.Sales dialerThe system calls the data list and connects whoever answers to an idle sales agent; Power and Predictive.
Sample scenarios for payment and cargo integration
Connects to virtual POS and cargo companies; card details don't come to you, and cargo status is told by phone.
iyzico · PayTR · Yurtiçi Kargo · Aras Kargo
Sample scenarios for CRM and software integration
Connects to your own software with REST API and signed webhooks; works out of the box with Byfix CRM.
Byfix CRM · REST API · Webhook · CSV / Excel
Recognize the caller from the CRMWhile the phone rings the customer card opens, and the assistant greets by name and knows their record.Click-to-call and call controlStart, transfer and end calls from your software with a single request.Event notificationsCall ended, survey answered, note taken — instantly via HMAC-signed webhook.
Device and app compatibility
Standard SIP: IP phones, desktop softphones, the browser and the Android app work together on the same extension.
Android · WebRTC · Yealink · Grandstream · Fanvil · MicroSIP · Zoiper
Why Buluthat
About Us A PBX should be software, not a box.
Buluthat was designed not by people who sell IP phones, but by people who run call centers. Every feature was born from a customer need: the assistant that joins the queue, auto call that addresses people by name, billing with per-second precision.
0%less voice synthesis cost (segmented TTS)
0 secbilling with precision
0devices ring on the same extension
Live conversation · Voice Assistant "Deniz"
Hello, welcome to Teknik Servis. I am Deniz, how can I help you?
My robot vacuum doesn't charge, I want to send it in for service.
Understood. Shall we open your service record right away? May I have your full name?
Ayşe Yılmaz.
⚙︎ crm_servis_kaydi → tracking no. 7K2M9QX4AB
Your record has been opened, Ms. Ayşe. Your tracking number is 7-K-2-M-9-Q-X-4-A-B; I am also sending it by SMS. Your cargo label is ready.
The authorized person whispered: "Tell them the cargo fee is on us."
Products
From number to assistant, all in a single panel.
Five headings, more than twenty products; all can be turned on and off per customer, and you pay for what you use.
Numbers and Lines
Get your business number, port it, and call all destinations at a fair price.
Cloud PBX
Hardware-free PBX: greeting, queue, recording, reports, mobile.
Artificial Intelligence
An assistant that answers the phone, recognizes, solves and learns.
SMS
Bulk SMS, verification codes, inbound SMS and API — with your approved sender ID.
Integrated Solutions
A single flow with your CRM, payments, cargo and software.
How it works
4 steps from application to first call.
No cabling, no waiting for devices. You start from the browser; IP phones and mobile are added later.
01
Your application
Company and authorized person details, package selection. Your account is opened the same day and your panel password arrives in your email.
02
Connect your number
Your existing number is routed via SIP trunk or a new number is allocated. Open extensions from the panel.
03
Design the flow
Welcome menu, schedule, queues; if you like, train the AI assistant with your knowledge base.
04
Call and measure
Web phone, softphone, IP phone or mobile. Every conversation is recorded, reported and, if you wish, scored by AI.
Voice Assistant
The AI that answers the phone and gets the job done.
A speech-to-speech model listens and speaks in real time. It books appointments, opens records in the CRM, checks cargo, sends payment links; transfers to an agent when needed. You watch from the live screen and whisper if necessary.
Queue fallbackSteps in when agents are busy
Knowledge baseYour text, your rules
MemorySame number, where they left off
CRM bridgeOpens records, asks status
WhisperThe authorized person does live coaching
System rulesDoes not ask for cards, passwords or national ID
Mobile app
Your extension in your pocket; it rings even when the screen is off.
The Buluthat Android app calls with your office number, wakes on incoming calls via push, and stays registered at the same time as the desktop web phone. 1000@firmakodu and your SIP password are all you need to register.
- Wake via push: rings even if Android drops the WSS
- 3 devices at the same time: web phone + mobile + IP phone
- Caller number selection, recording playback, extension/queue directory
Calls
Conversation
Inbound call · 0532 ••• 45 12
DirectoryAyşe Yılmaz · Yılmaz Teknik · VIP group
CRMRegistered customer · Open service record #48211 "Waiting for parts"
MemoryCalled 3 days ago: asked about device status, requested cargo
Assistant"Hello Ms. Ayşe, are you calling about the device in service?"
Caller recognition
Know who is calling before they even say "hello".
The directory, CRM and previous conversations come together: the caller's name shows on the phone, the customer card opens on the agent's screen, and the voice assistant greets them by name and continues where they left off.
Number search
Choose your number today.
0850 business numbers and city numbers in 21 provinces; the pool is queried live, we reserve the one you like and connect it to your PBX. We also port your existing number for free.
0850 441 0900available
0850 441 1010available
0212 807 0602available
0216 807 0486available
0312 210 4455available
0232 700 1200available
Pricing
Clear pricing, no commitment.
All prices include taxes. The package fee is monthly; talk charges are calculated with per-second precision.
Konuşma 250
Her yöne · sabit ve mobil
₺163 /month
Taxes included · 250 dk dahil
1extension1concurrent calls
- Unlimited IVR, queues and schedules
- Call recording and reports
- Web phone and mobile app
Konuşma 500
Her yöne · sabit ve mobil
₺288 /month
Taxes included · 500 dk dahil
1extension1concurrent calls
- Unlimited IVR, queues and schedules
- Call recording and reports
- Web phone and mobile app
Konuşma 750
Her yöne · sabit ve mobil
₺369 /month
Taxes included · 750 dk dahil
1extension1concurrent calls
- Unlimited IVR, queues and schedules
- Call recording and reports
- Web phone and mobile app
Solutions
Set up for your sector.
From technical service to clinics, from e-commerce to collections: a ready assistant scenario, queue layout and integration recommendation.
Technical Service and Maintenance
Service record, status inquiry, cargo — let the assistant answer the phone.
ReviewE-commerce and Retail
Order status, cargo, returns — even during campaign periods.
ReviewCollections and Finance
Personalized reminder, payment by phone, redial.
ReviewCustomer Support and Call Center
Queue, live monitoring, quality score, assistant fallback.
ReviewHealth and Clinics
An assistant that takes appointments, reminds and manages cancellations.
ReviewHotels and Tourism
Multilingual greeting, reservation details, branch routing.
ReviewPartnership
If you are a software company, offer the cloud PBX to your customers.
Add cloud PBX when selling your CRM, technical service, or industry software. PBX screens and web phone open within your software with a single line of code, with your logo; earn commissions every month as your customer pays.
- Recurring commission from each payment of the customer, additional share from sub-dealers
- Embed code and signed link: your user does not enter the password a second time.
- Reseller panel: open customer, track earnings, request payment
<!-- Paste into your CRM -->
<script src="…/embed.js"
data-key="wk_…"
data-page="live_monitor"><\/script> Buluthat.dial('05321234567');
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Frequently asked
Frequently asked
A cloud-based phone PBX and AI phone assistant for businesses. You buy no hardware; you manage extensions, IVR, queues, recordings and reports from the web panel, and our servers in Turkey carry your calls.
Leave your application and your account is opened the same day; your panel login details arrive in your email. You set up extensions and the welcome menu within minutes.
All prices you see on the site include ÖİV and KDV. The package fee is monthly; talk charges are deducted from your balance with per-second precision, or invoiced at month end on an invoiced package.
No. Monthly payment; you can leave in any month you like. A package change is made instantly.
Call recordings and data are kept on our servers in Turkey. You download or delete them from the customer panel at any time.