Cloud PBX · Web Phone
Browser open, phone ready.
A tab in Chrome or Edge: incoming calls ring, and with click-to-call you reach a number with one click. It can be embedded in your CRM; the caller number opens on screen with the customer card.
Speaking7
Idle4
In the queue2
On break1
ExtensionStatusOther partyDuration
1001 · MehmetSpeaking0532 ••• 45 1202:14
1002 · SelinIdle—
1003 · CanRingingQueue: Support00:06
1004 · ZeynepOn breakNoon12:40
What is included
Features
No installation
Encrypted audio with WebRTC; put on a headset and work.
Embedding in the CRM
Ready in Byfix CRM; for other software via iframe and JS bridge.
Listening / whispering
The authorized person listens to the live conversation and whispers to the agent.
Caller number
Choose which number will be shown on outbound calls.
FAQ
About Web Phone
Yes for audio; speech recognition features such as voice whisper require Chrome/Edge.
Cloud PBX
Stronger together
Hardware-free PBX: greeting, queue, recording, reports, mobile.