SMS · Inbound SMS

Inbound SMS: your customer writes, the message lands in your system.

SMS sent to the number assigned to you or to a short number are listed in the panel and at the same time forwarded to your software via webhook. You can build flows such as joining, confirmation and information requests over SMS; messages starting with RET are automatically added to the blocklist.

We call during business hours. Your number is used only for this conversation · KVKK
Inbound SMS · live
0532 ••• 45 12: Yes, I will come to my appointment tomorrow.
⚙︎ webhook sms.inbound → your system 200 OK
0544 ••• 10 20: RET
⚙︎ added to blocklist · webhook sms.optout
No message will be sent to this number in the next bulk send, and no credit will be deducted.
What is included

Features

Inbox in the panel

Every inbound message is listed with sender number, recipient number, keyword and time.

Instant webhook

A new message is sent to your address as an HMAC-SHA256-signed sms.inbound event; if there is no response it is retried at intervals.

Pulling via API

If you don't use a webhook, pull in bulk everything after the last message you received with the inbound action.

Auto opt-out

A message starting with RET adds the sender number to the blocklist; no more bulk SMS goes to that person, and an sms.optout event reaches your system.

Keyword

The keyword of a message sent to a short number arrives as a separate field; you can separate by campaign or service.

Single panel

The campaigns you sent, the replies received and the blocklist are on the same screen.

Application

Start sending SMS in 4 steps

You upload your documents from the panel; we follow up the sender ID approval.

01
Your application

Fill in the form and choose the package you want. When your account is opened, your panel password arrives in your email.

02
Upload the documents

Send the company details, tax certificate, authorized person's ID, signature circular and undertaking from the panel.

03
Sender ID approval

Your SMS sender ID (3-11 characters) is approved within 1-3 business days if the documents are complete.

04
Send

Send in bulk from the panel with Excel or the directory, or connect to your software with the SMS API.

FAQ

About Inbound SMS

We determine together during the application which number or short number messages will arrive on and with which keyword.

When a message starting with RET arrives, the sender number is added to the blocklist; it is skipped automatically in bulk sends and no credit is deducted.

Yes. You can transfer them to your own system instantly via webhook or in bulk via API.