Everything a PBX has, plus AI.
All in a single panel, switched on and off per customer. You pay for what you use.
Get your business number, port it, and call all destinations at a fair price.
0850 Numbers
A business number independent of location and easy to remember.
- Choose from the pool
- Active the same day
- Unlimited channels
City Number
0212, 0216, 0312, 0232… numbers with a local area code.
- 21 area code
- A number per branch
- Block selection
Number Porting
Bring your existing number to Buluthat unchanged.
- Seamless transition
- We follow up
- No fixed fee
444 Number
A short business number with high brand value.
- Routing and greeting
- On outbound call 444
- Pilot number billing
International Calling
International calls with a country-based tariff.
- Direction-based tariff
- Extension permission
- Balance protection
Number Search
Instantly search available 0850 and city numbers and reserve the one you like.
SearchHardware-free PBX: greeting, queue, recording, reports, mobile.
Cloud PBX
Hardware-free PBX; extensions, lines, recording, live monitoring.
- Extensions
- Inbound / outbound call management
- Live monitoring
Voice Greeting (IVR)
Multi-level menu, announcement, routing by keypress.
- Multi-level menu
- Announcement from text
- After-hours flow
Call Queues
Sequential / simultaneous distribution, break, queue position announcement.
- Distribution strategies
- AI fallback
- Break management
Call Recording and Reports
Every conversation is on record; call, queue and extension reports.
- Single-file recording
- Reports
- Who hung up?
Auto Call
Announcement, survey and personalized reminder campaigns.
- Three campaign types
- Personalized voice synthesis
- 97% cheaper voice synthesis
Sales Dialer
The system calls the data list and connects whoever answers to an idle agent.
- Upload, let the system recognize
- Power and Predictive
- The agent only talks
Voice Synthesis (TTS)
Natural announcements from text; Google and OpenAI voices.
- Two providers
- Speaking style
- Cache
Mobile App
Android softphone: rings even when the screen is off.
- Wake via push
- 3 devices at the same time
- Caller number selection
Web Phone
Call from the browser; no installation, WebRTC.
- No installation
- Embedding in the CRM
- Listening / whispering
An assistant that answers the phone, recognizes, solves and learns.
Voice Assistant
AI agent that talks in real time.
- Natural speech
- Knowledge base and personality
- Tools
Caller Recognition
Greet the caller by name, know their history.
- Caller name from the directory
- CRM pre-lookup
- Memory
Call Quality Analysis
Recordings are transcribed, summarized and scored.
- Transcript and summary
- Sentiment and category
- Criteria-based scoring
Assistant Training
Train by role-playing; let live coaching become a lesson.
- Rehearsal call
- Lesson tool
- Simulated tools
Bulk SMS, verification codes, inbound SMS and API — with your approved sender ID.
Bulk SMS
With your approved sender ID, to thousands of people within seconds.
- High read rate
- Delivery within seconds
- Approved brand sender ID
OTP SMS
Login and transaction verification code, without waiting in line.
- Send without waiting
- Ready-made verification
- The code is stored hashed
Inbound SMS
Messages arriving at your number and short number are in the panel.
- Inbox in the panel
- Instant webhook
- Pulling via API
SMS Sender ID
Let your messages go out with your company name instead of a number.
- 3-11 characters
- Trade name, brand or domain name
- Documents from the panel
SMS API
SMS from your CRM, ERP and e-commerce via REST JSON.
- Send with a single request
- Delivery report
- Signed webhook
A single flow with your CRM, payments, cargo and software.
CRM Integration
Byfix ready-made; others via REST tools.
- Caller pre-lookup
- Real service record
- Notes in the notification center
Embedded PBX in your software
Live call, recording, and web phone within your CRM.
- Copy-paste code
- Automatic login with signed link
- Click-to-call and incoming call event
Payment by Phone
Payment link by SMS, one-key payment with a saved card.
- Payment link by SMS
- Confirmation by saved card
- Assistant integration
Cargo Tracking
The assistant tells the caller where their parcel is.
- Five companies
- Matching with the CRM
- Cache
Voice Verification (OTP)
Verification that calls and reads the code instead of SMS.
- Single call API
- Your own code
- Rate and daily limit
API and Webhook
Call, queue, campaign, assistant — all REST.
- A single key
- Call control
- Campaign API
Included with the package
Features included in every account at no extra charge.
Directory
Contacts and groups; the caller appears by name on the phone, the name under the number in reports, click-to-call.
Number blocking
Blocklist and hidden number blocking; calls arriving with a blank, text or privacy flag are all caught.
Support center
FAQ, 3-step request wizard, SLA tracking, remote support and a device setup wizard with real SIP details.
Staff accounts
The authorized person grants permissions per page, extension and queue; activity history, allowed IP, 2-step verification, passkey.
Balance and invoices
Balance top-up by card (iyzico / PayTR), account statement, auto-payment instruction, e-Arşiv-ready invoices.
Reports
Call logs, response time, hourly distribution, extension and queue statistics; CSV/Excel.
Schedule and flows
Working hours, holidays; different destination by time; break management.
Foreign blocking and GeoIP
Foreign-IP blocking on panel login; allowed IP list.
Prompt reviews
Written/voice notes on the conversation transcript; a new assistant instruction via batch review, version history.
